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Our Network & Connectivity 24x7x365 Monitoring Our Network Operations Center uses industry-standard SNMP (Simple Network Management Protocol) and provides round-the-clock monitoring of all hardware, including routers, switches, UPS systems, and servers. Our Network Operations Center also monitors power, environmental factors (such as temperature and humidity), generator status, and network connectivity. All critical services/ports are monitored, including FTP, HTTP, SMTP, HTTPS, SSH, TELNET, and POP3. We provide network monitoring of the Local Area Network, Internet connectivity (all routers, switches, and wiring), and the Internet backbone via MRTG. Our close and constant communication with our upstream backbone providers ensures that our customers have constant access to high-performance connections for their web sites. Failure on any monitoring service results in audible alarms, LAN messages, and alerting our staff paging system. Server Software All of our servers utilize the Red Hat™ Linux operating system. Red Hat™ Linux is a highly configurable system, and well known for speed and stability. Red Hat™ Linux servers have been documented to remain operating for up to one year at a time without even requiring a reboot. The Apache™ Web Server nicely compliments the Red Hat™ Linux Operating System. Please refer to our Web Hosting Plans for additional software installed on our servers. Server Hardware All servers are Dual 1.2ghz P IV's, each running with 2 gigs of ram, and multiple hard drives. We limit the number of shared hosting accounts on each server to 350 accounts. Network Hardware The Network Operations Center utilizes ONLY top name brand hardware. The network is centered on a Cisco™ GSR12000 Border Routers, and Cisco 7206VXR Core Routers, connecting via Gigabit Ethernet to the Hewlett Packard™ Procurve™ 4108GL & Cisco™ Catalyst™ primary switches. Hewlett Packard™ Procurve™ managed switches comprise the power and stability of the network, operating at 100mbps switched ethernet speeds. Hardware utilized in the facility is comprised of name brands, including the following: Intel™, Asus™, Abit™, AMD™, 3Com™, Hewlett Packard™, Adaptec™, Cisco™, Tekram™, Kingston™, Micron™, Crucial™, IBM™, Maxtor™, Western-Digital™, Seagate™, Quantum™, Fujitsu™, Realtec™, Belkin™, & Lucent™. APC™, Tripp-Lite™, Compaq™, & Liebert™ UPS Systems provide the power backups, along with a Cummins™ generator system. Facility monitoring is provided by a Panasonic™ WD-500 Digital Video System over Sony™ & Panasonic™ CCTV cameras. Network Connectivity The network is connected via OC-Level fiber connections to Verizon™ (Formerly Bell Atlantic PA) & Cambrian™, as well as gigabit fiber from PPL Telcom™, (a sub-division of Pennsylvania Power & Electric™ - PPL™) and Commonwealth Telephone™ (CTSI™), NorthEast PA's 2nd largest Telco. The network currently connects our NOC POPs (Points of Presence) in Scranton/Wilkes-Barre, Philadelphia, & New York City, with others to be completed soon. Our NOC utilizes 100MBPS Gigabit Fiber from Global Crossing (http://www.glbx.com), and 100MBPS Metro Fast Ethernet drops from Level3™ (http://www.level3.com), Verio™ (http://www.verio.com), XO™ Communications (http://www.xo.com), MFN™/AboveNET™ (http://www.mfn.com) (3rd QTR), & Cogent™ (http://www.cogentco.com). For redundancy, our NOC is currently running BGP4 (border gateway routing protocol) to maintain the speed and uptime. If one backbone line goes down, it will balance the load to the other(s). If one line gets congested, it will load balance the traffic.
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